About us

Protocol Systems has established itself as a prominent player in Call Center arena in the UAE within 3 years of its inception. Registered in the Sharjah Airport International Free(SAIF) Zone, Protocol notion is to specialize in providing Software and Hardware solutions to the entire market without industry barriers.

Protocol Systems is a group company of Protocol Solutions Pvt. Ltd., India who is an acknowledged Industry leader for POS and Barcode solutions in India for about a decade. We intend to provide complete one-stop solution for Call center/contact center requirements of our customers, as well Customized Software Solutions to the Financial and Travel industry and subsequently expand our wings as per the industry needs. With the extensive knowledge in the Information Technology field, Protocol will identify and address to the requirements of the Region including IT Hardware / Software, RFID, POS, Barcode, IP-Telephony, PABX etc.

The majority of our products and services are deployed and supported locally. This ensures we provide a choice of high quality products and services which are relevant to our customers, use the most appropriate technology and are supported by local experts.

When faced with these challenges businesses need software suppliers in whom they can trust and with whom they can build real relationships for the long-term. What make us different are our people, our complete dedication to doing the right thing for our customer and our commitment to support them to the very best of our ability.
Our people are guided by the key principle of success “Solutions through Synergy”