About us

Protocol Systems has established itself as a prominent player in Call Center arena in the UAE within 3 years of its inception. Registered in the Sharjah Airport International Free(SAIF) Zone, Protocol notion is to specialize in providing Software and Hardware solutions to the entire market without industry barriers.

Protocol Systems was formed in UAE as a group company of the retail solutions market leader in India, later evolved itself into an acknowledged Industry leader for Call center/contact center and IP Telephony / Faxing solutions in the UAE.

The majority of our products and services are deployed and supported locally. This ensures we provide a choice of high quality products and services which are relevant to our customers, use the most appropriate technology and are supported by local experts.

When faced with these challenges businesses need software suppliers in whom they can trust and with whom they can build real relationships for the long-term. What make us different are our people, our complete dedication to doing the right thing for our customer and our commitment to support them to the very best of our ability.
Our people are guided by the key principle of success “Solutions through Synergy”