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Imperium Call Control
Imperium is a Call Control, Telephone Information Management and Call Accounting solution that helps organizations to track, control and manage your inbound and outbound communications.
Imperium call control system can report on call data from any IP based PBX system and process billing data provided by telecom service providers, including Mobile Phone billing data.
Imperium Report Generator enables the clients to generate and customize reports with ease, break down the cost of your telephone traffic over the organization based on groups, users etc.
Features and Benefits:
- Comprehensive phone call tracking and reporting for the latest IP/VoIP PBX - Avaya/Cisco/Draytek/Lync
- Telephone usage monitoring
- Detailed Analysis and breakdown of phone bills by departments or other customizable groupings
- Highly advanced and user-friendly system
- Helps workforce to operate at optimum performance
- Trunk usage analysis and reporting
- Dash board on Trunk Utilizations, Missed calls,Long duration calls, Expensive calls.
- Automatic scheduled sending of call details reports by e-mail
- Instant quick search for inbound/outbound call activities
- Powerful messaging system for preventing data loss and predicting possible failures
- Ability to redirect notification messages to mobile phones
- Built-in powerful Report Engine
- Integration with other software products possible.
- Optional - Customized report integration with Avaya CCE/CCR databases
- Optional - Business Contact Manager, with Task/Event Scheduler and reminders.
